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Practice Systems = Practice SuccessWhen creating these systems for your practice, document them in writing step-by-step protocols and develop scripts and training programs to guide staff members.
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Developing Your Practice Partner, Your ManagerAre you the practice manager or the physician business owner who has a manager? How are things going as far as managing the team?
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Slowing Down to Speed UpSlowing down to speed up may seem counterintuitive, but it can actually be a very effective strategy for achieving success. When we're constantly rushing around
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The Main Key to Becoming a Successful ManagerThe role of the office manager is multifaceted and whether you have a staff of 1 or 50, one of the most important qualities that needs to be in your skill.
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How Many Staff Should I Have in My Practice?I have been asked, "how many staff should I have?" Now, that question depends on a lot of things. The answer to that depends on what kind of practice you have.
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Key Factors to Be Successful as a Practice ManagerWe've been so busy trying to refigure things that we probably haven’t thought to ask, “How are things managing team and the business in the right direction?”
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How to Create A Mastermind Group that Benefits Everyone in the GroupI have been a member of mastermind groups of peers who have worked to build their businesses and each has prospered.
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Creating a Podiatry Practice Team That Looks For Ways to Work BetterWhen training staff to do their job tasks and understand the “Why” they need to do them and “How” what they do affects the big picture.
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What Does It Take To Become a True Giver?Working in the medical field we see dozens of people each day. We need to connect with our patients in a positive way and this takes time and energy.
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Success – Spelling Out Good PerformanceConsistent good service is not an accident. It comes from standardizing your approach to it. That means leaving nothing to chance or to the mood of you
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Can't We All Just Get Along?Why can’t we all just get along at work? This is a question that I get asked often and when conflict is present, production goes down.
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My Three Best Pieces of Advice for Running a Successful PracticeRunning a successful practice is more than just getting patients. First, take care of your staff, then your staff will take care of the patients.
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Great ManagersWhat does it take to be a great manager? Many times, managers think they need to act a certain way or that they cannot develop close relationships with staff.
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Talent is Not EnoughHave you ever hired an experienced staff member who did her job for over 20 years at another podiatry office and thought, this is going to be great?
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Creating Competent Staff to Depend OnWhen any of my staff members come to me with a problem my gut instinct is to immediately help them fix it. This not only makes their issue go away.
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It’s That Time Again….The only way to achieve your goals is to look at them and visualize yourself. You should be looking at them daily which allows your subconscious mind
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Continued Education of StaffWhen physicians take the time to train their assistants providing ongoing education, they are not only creating value for the office, but for staff also.
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Questions to Ask Yourself Every WeekEvery week there are certain questions that you need to ask yourself in order to make sure you have the best week possible.
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Are You Checking In, Or Are You Making A Difference?How we show up each day and the effort we put into our work is a choice that you make. What choice are you making today?
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Money Doesn’t Make You Happy, But Being Happy Can Make You a lot of MoneyMoney doesn’t make you happy, but being happy CAN make you a lot of money. Give it a try, what have you got to lose?