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Success – Spelling Out Good Performance
Consistent good service is not an accident. It comes from standardizing your approach to it. That means leaving nothing to chance or to the mood or whims of you or team workers.
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Can't We All Just Get Along?
Why can’t we all just get along at work? This is a question that I get asked often and when conflict is present, production goes down.
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Great Managers
What does it take to be a great manager? Many times, managers think they need to act a certain way or that they cannot develop close relationships with their staff because they then will not be able to “manage” them.
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Talent is Not Enough
Have you ever hired an experienced staff member who did her job for over 20 years at another podiatry office and thought, this is going to be great?
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Creating Competent Staff to Depend On
When any of my staff members come to me with a problem my gut instinct is to immediately help them fix it. This not only makes their issue go away, but it is a quick fix for me, the manager. But the question is, is this the right thing to do?
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It’s That Time Again….
The only way to achieve your goals is to constantly look at them and visualize yourself achieving them. You should actually be looking at them daily which allows your subconscious mind to figure out how you can achieve them. You will always get what you are looking for.
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Continued Education of Staff
When physicians take the time to train their assistants providing ongoing education, they are not only creating value for the office, but they are creating value for their medical staff. It is a known fact that when staff learn new skills it increases their motivation to learn more.
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Why Business Owners are Like an iPhone 12
Business owners are just like the iPhone 12. We don’t come with a charger. We go, go, and go, until we get sick, have anxiety, or just simply burned out. Like the iPhone 12, we need to remind ourselves to go out and get a charger, and once you get one, you need to remember to recharge it BEFORE it dies out.
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The Thinking Habit
How many times have you said, “I wish I would have thought of that.” or “I didn’t think that through very well did I?”
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Blow Your Own Nose
The system isn’t fair and it certainly isn’t what you signed up for. But you can beat it. You can be your own best ally. Through Top Practices your fellow doctors want to help you get there and they want to learn from you and what you can share.
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What Employees Want
Hiring new employees takes a lot of work and effort. When it comes down to it, in order to cultivate great employees, you first have to become a great employer.
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Your Bulletproof Practice
Are you and your practice prepared for anything that might come your way? This year at Summit we will be diving headfirst into making your practice Bulletproof
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Business As Usual?
Rem discusses ways to continue marketing your practice during tough and uncertain times.