The Top Practices Virtual Practice Administrator Program
Can you imagine a practice where the administrative tasks are seamlessly managed, and everything just gets done every day? Can you imagine a future in which your practice has been transformed into a well-oiled machine, allowing you and your staff to thrive professionally and personally?
Well, read on because now you can do just that.
You became a doctor because you were driven by a passion for patient care and a commitment to making a difference in people's lives. However, the reality of running a practice often means juggling endless administrative tasks and responsibilities that detract from your ability to focus on what truly matters – your patients and your life.
It's Time to Reclaim Your Focus and Realign Your Priorities
THE VIRTUAL PRACTICE ADMINISTRATOR SERVICE FROM TOP PRACTICES GETS YOU THE HELP THAT YOU NEED - FINALLY
Top Practices is now offering Virtual Practice Administrator (VPA) services that are designed to provide the complete support you need, designed specifically by you and our expert practice administrator Tina Del Buono, to end your practice management frustration. Permanently. This goes far beyond coaching your team. Tina becomes a temporary member of your team and gets the work done and set up right the first time, training your team to take over and follow the systems for success. By entrusting Tina with many administrative tasks that are a burden for you, you can free up valuable time and energy to devote to what you do best – providing exceptional patient care and making a meaningful difference in the lives of your patients.
Intrigued? Read on or make an appointment
Ok, So Exactly What is a Virtual Practice Administrator?
A Virtual Practice Administrator is a highly experienced practice manager who gets your administrative tasks completed so the practice runs efficiently, effectively, and profitably. Here are a few ideas of what Tina can do in your practice. She can:
- Assist with business planning and developing administrative procedures or processes
- Hire, train, and supervise office staff
- Create schedules that flow for patient care, staff duties and physician efficiencies
- Oversee that staff are trained to provide high-quality “legendary” patient service
- Assist physicians and managers with burdensome tasks freeing them up to be more productive in the practice each day
- And much more…
It's time to take control of your practice's future and experience the freedom to focus on what matters most – your patients. Take a moment and discover how our Virtual Practice Administrator Services can help you achieve your goals, elevate your practice, and unlock new levels of success.
Top Practices New Virtual Practice Administrator Service Can Allow You to Get Your Life Back – Here’s How
Tier 1: Platinum Package - $3500/month
The highest level of support we offer. This program is designed to eventually allow you to choose less comprehensive support levels because your practice can run effectively with less oversight. Tina’s goal is to work herself out of a job.
- Quality Improvement in Patient Care and Service: Full-scale quality patient service improvement program implementation with monitoring for effectiveness. Protocols drafted and team trainings held to provide the team opportunities to ask questions and give feedback and restructure of systems.
- Human Resources: Comprehensive training and developing protocols and procedures manual for high standardization of workplace culture and environment for employees to thrive in. Team trainings provided to ensure that staff understand the expectations of their positions and how to handle any questions or concerns that may arise.
- Team Performance Management: Comprehensive training, coaching, and performance tracking for the entire team on a weekly basis with live virtual presentations on team communications front to back office, assessing the doctor’s needs, conflict resolution, and skills to develop leaders in all positions.
- Revenue Cycle Management: Weekly review on RCM by staff with assistance developing protocols and procedures to capture revenue up front and follow-up of claims on a daily/weekly basis.
- Practice Efficiency Optimization: Training to develop skillsets to understand what works and what does not and how to determine solutions. Comprehensive continued evaluation of systems and processes for staff production and efficiency. Support of manager/team leads or staff on a weekly basis with any issues or problems that arise and help with finding solutions.
- Weekly/Monthly Assessment: Continued analysis of practice in the areas list with proactive recommendations and strategic planning sessions with physician/manager/staff.
- This list is not comprehensive and is provided to jumpstart ideas for you. You and Tina will customize this together.
Tier 2: Gold Package - $2500/month
The choice of most practices. Tina uses your existing team more than the Platinum plan and continues to build your practice independence over time.
- Quality Improvement in Patient Care and Service: Detailed assessment, and recommendations for improvement of patient service systems with protocols from answering the phone to checking out at their appointment to ensure patients are receiving the excellent service from staff.
- Human Resources: Advanced training and monitoring in Human Resources and employee relations. Review and drafting of necessary changes in employee manuals and office policies.
- Team Performance Management: In-depth training and ongoing support for team development in critical areas of practice management outlined with a clear timeline of training sessions.
- Revenue Cycle Management: Advanced assistance with setting up in-office communication in the billing processes and claims management. Collecting up front training for all office staff to maximize revenue collections of what is due at the patient’s appointment time.
- Practice Efficiency Optimization: Customized strategies and hands-on assistance and support with team trainings to enhance overall practice efficiency.
- Weekly/Monthly Assessment: Detailed check-in weekly with actionable insights for improvement and overall evaluation of practice monthly in the above areas.
- This list is not comprehensive and is provided to jumpstart ideas for you. You and Tina will customize this together.
Tier 3: Silver Package - $1500/month
Sometimes you need some direct involvement but even more guidance.
- Quality Improvement in Patient Care and Service: Basic assessment and recommendations of patient service systems from answering the phone to checking out at their appointment to ensure patients are receiving excellent service from staff.
- Human Resources: Basic guidance on setting up successful employee management with clear office policy manuals to make it easy for employee adherence.
- Team Performance Management: Basic guidance on team dynamics and communication so all team members can understand each other’s positions and how each person on the team affects the overall success of the practice as they work together.
- Revenue Cycle Management: Basic assistance and support with in-office billing and collection process including collecting upfront.
- Practice Efficiency Optimization: Basic guidelines for setting up systems and protocols for streamlining workflows.
- Weekly/Monthly Assessment: Standard check-in and reporting on practice performance in the above areas.
- This list is not comprehensive and is provided to jumpstart ideas for you. You and Tina will customize this together.
Assessment and Analysis: (Included in all packages)
Tina will conduct an assessment of the current practice's workflows within the medical practice, evaluating all of the practice management areas listed in the above services. Identify areas where SOPs are needed or where existing procedures can be improved. Gather input and insights by collaborating with the physicians and key staff members to gather insights into current processes. Identify any specific challenges or pain points that need to be addressed. Provide monthly assessment and analysis of practice workflow and systems for continued efficiency.
🔶Maybe You Just Need A Little Help🔶
If you are looking for help with a project, do some restructuring, or training, then Tina’s one-on-one coaching hour packages are what you are looking for. Everyone needs a little help every now and then to keep moving forward. Hourly packages start at $795. Just email Tina for more details.
Click here for more areas that you might need Tina’s support
Your commitment to the program is month-to-month. No long-term contracts to sign. You sign up and continue in the program if it is making your practice better. A unique design of this program is your ability to reduce your dependence on Tina doing the work, eventually dropping her involvement to zero. That is the success you want and can expect.
Doctor, there is no reason why you need to be frustrated, taking work home, and missing out on the joy of owning your practice. This program is your way out -IF you take the first step and talk to Tina about how she can help you and work shoulder-shoulder with you.
We are dedicated to your success.