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Practice Management Institute Blog

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  • Slowing Down to Speed Up
    Slowing down to speed up may seem counterintuitive, but it can actually be a very effective strategy for achieving success. When we're constantly rushing around, trying to get everything done as quickly as possible, we can become overwhelmed, stressed, and burnt out. This can lead to mistakes, missed opportunities, and a lack of progress towards our goals.
  • The Main Key to Becoming a Successful Manager
    The role of the office manager is multifaceted and whether you have a staff of 1 or 50, one of the most important qualities that needs to be evident in your skill set for your staff to respond in a positive way is how you communicate.
  • How Many Staff Should I Have in My Practice?
    Many times I have been asked, "how many staff should I have?" Now, that question depends on a lot of things. The answer to that depends on what kind of practice you have.
  • Key Factors to Be Successful as a Practice Manager
    We've been so busy trying to refigure things that we probably haven’t thought to ask, “How are things going managing the team and the business in the right direction?”
  • Creating a Podiatry Practice Team That Looks For Ways to Work Better
    When training staff to do their job tasks and understand the “Why” they need to do them and “How” what they do affects the big picture, we often forget to teach and train our people to look for ways to improve what they do. Here are a few training tips.
  • What Does It Take To Become a True Giver?
    Working in the medical field we see dozens of people each day. We need to connect with our patients in a positive way and this takes time and energy. We must focus on how we connect with others to be accepted by them. People want to connect with others who they feel are a "giving person,” someone who would rather give of themselves to others than to take.
  • Success – Spelling Out Good Performance
    Consistent good service is not an accident.  It comes from standardizing your approach to it.  That means leaving nothing to chance or to the mood or whims of you or team workers.
  • Can't We All Just Get Along?
    Why can’t we all just get along at work? This is a question that I get asked often and when conflict is present, production goes down.
  • My Three Best Pieces of Advice for Running a Successful Practice
    Running a successful practice is more than just getting patients. First, take care of your staff, then your staff will take care of the patients.
  • Great Managers
    What does it take to be a great manager? Many times, managers think they need to act a certain way or that they cannot develop close relationships with their staff because they then will not be able to “manage” them.
  • Talent is Not Enough
    Have you ever hired an experienced staff member who did her job for over 20 years at another podiatry office and thought, this is going to be great?
  • Creating Competent Staff to Depend On
    When any of my staff members come to me with a problem my gut instinct is to immediately help them fix it. This not only makes their issue go away, but it is a quick fix for me, the manager. But the question is, is this the right thing to do?
  • It’s That Time Again….
    The only way to achieve your goals is to constantly look at them and visualize yourself achieving them. You should actually be looking at them daily which allows your subconscious mind to figure out how you can achieve them. You will always get what you are looking for.
  • Continued Education of Staff
    When physicians take the time to train their assistants providing ongoing education, they are not only creating value for the office, but they are creating value for their medical staff. It is a known fact that when staff learn new skills it increases their motivation to learn more.
  • Questions to Ask Yourself Every Week
    Every week there are certain questions that you need to ask yourself in order to make sure you have the best week possible.
  • Are You Checking In, Or Are You Making A Difference?
    How we show up each day and the effort we put into our work is a choice that you make. What choice are you making today? Are you just checking in or are you making a difference?
  • Why Business Owners are Like an iPhone 12
    Business owners are just like the iPhone 12. We don’t come with a charger. We go, go, and go, until we get sick, have anxiety, or just simply burned out. Like the iPhone 12, we need to remind ourselves to go out and get a charger, and once you get one, you need to remember to recharge it BEFORE it dies out.
  • The Thinking Habit
    How many times have you said, “I wish I would have thought of that.” or “I didn’t think that through very well did I?”
  • What Employees Want
    Hiring new employees takes a lot of work and effort. When it comes down to it, in order to cultivate great employees, you first have to become a great employer.
  • Managers Take Time For Reflection and Growth
    Tina discusses the importance of self-reflection at the end of each day. Why do some things work for your practice and some don't?
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  • The Next Level Management course with Tina Del Buono was very eye-opening in such a short period of time.
  • My practice is running the best it has ever run, our financials are watched closely, I have the best, most engaged, and the happiest staff I’ve ever had. I have the most confidence I’ve ever had in our delivery of services.
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