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  • In Times of Turbulence Each year we will go through a tough stretch or two or even three. Things might be going well and all of a sudden, boom, something falls from the sky and hits us like a ton of bricks. It might be an illness to ourselves or a family member, maybe a business audit, or a key staff member leaving your practice.
  • Calculating Time Value Do you know what your time and each employee’s time is worth in dollars and cents? You may be quite surprised if you figure it out.
  • Overcoming Stink Bombs While you are planning your goals, sometimes, no, guaranteed, there will be bumps in the road. Why can I guarantee it? Because simply life just happens.
  • Limiting Personal Conversations At Work What types of conversations should be allowed in the workplace? I have talked with multiple people over the past several years who have developed various policies on this topic mostly due to problems and issues of personal conversations.
  • Your Business Advantage No One Knows About If you ask many business owners why patients or clients should pick them over their competitors they might say “we provide better service,” “we listen” or we give people what they want. Now, this might be true, but I guarantee you your competitor is thinking the same thing.
  • Cultivating Dedicated Employees A common concern with employers is the doubt that it is possible to create employees that are dedicated enough to stay around for more than a few years.In the long run is employee loyalty really gone.
  • As With Great Food, Your Practice Needs A Great Recipe For A Successful Team Creating any type of team takes time, patience and communication (a lot of it) and the willingness to move through the bumps along the way knowing that they are going to build a great workforce.
  • Ground Rules for Positive Performance Work environment plays a big part in how team members will work together. Ground rules need to be in place, taught and adhered to every day in order for the work environment to be established.
  • How Can You Create Happy and Productive Employees? Whether you are the physician/owner or an office manager, the most important asset to the medical practice are your employees.
  • How to Be Productive When You Don’t Feel Like It Reviewing your purpose and your goals will give you enough motivation to do the things you have to even when you don’t want to.
  • Investing In Staff When doctors take the time to train and providing continuing education for their staff, they not only creating value for the practice, they are creating value for their assistants in terms of their career as a podiatric medical assistant.
  • How to Stop Drifting in Order to Stay the Course Why would you set goals if they will never come to fruition?
  • What Are You Hearing From Your Staff Members? When employees are given an audience to voice their opinions, concerns or ideas at work, they feel what they think matters.
  • Learning To Communicate Is An Ongoing Process Being able to communicate well with one another is an ongoing effort and takes practice and time every day. The effort we put into educating ourselves on how to be a better communicator is worth its weight in gold.
  • Making Your Peaks Last Longer Life has its peaks and its valleys. The key to a good life is having long peaks and short valleys. Sometimes we just get hit with some bad news and we immediately fall from the peak into the depths of a valley.
  • Keep Communication Simple Putting forth the effort to keep our communication simple, clear and direct at work actually makes our work easier for our patients and us.
  • Don’t Let a Few Bad Patients Ruin Your Day Don’t let a few isolated cases ruin your day. Focus on all the patients who really appreciate your hard work.
  • Change and Improvement Is Accomplished One Small Step at a Time If you want to motivate yourself and your staff to continue to make changes and improvements to the practice you need to celebrate the small wins along the way. There is no quick way to transform your practice it takes continual focus and work.
  • Enjoy the Process! Which comes first, happiness or achieving a goal?
  • Low Employee Morale If your staff never seems to be very happy to see the patients or each other for that fact, you might be suffering from "Low Employee Morale.”