The single most valuable asset in any practice is a well-trained staff. Without good staff supporting a doctor, it really doesn’t matter how talented or good he or she is. He or she will never be as effective as they could be. That is, in fact, the purpose of having staff. They allow you to reach your optimum effectiveness. However, the ability to judge or sense (or guess) how a potential candidate is going to approach a job is something that most doctors don’t have. In fact, most businesses owners in general don’t possess this ability.
We typically make poor decisions because of the enthusiasm someone presents at their interview. Unfortunately, that enthusiasm often evaporates in as little as a few weeks after the person has been hired, making it starkly clear if that person fits the job well or not. One of the missions of Top Practices is to connect doctors with the very best resources available to them. And in hiring any employee, from receptionist to medical assistant to associate doctor, we highly recommend DPM Hiring. The CEO of this company, Jay Henderson, and his team have helped several hundred Top Practices members hire exactly the right person for the job. Rem Jackson himself has often said he would never hire anyone, ever, without first consulting Jay Henderson and his system. You can find out more about this approach to hiring from the DPM Hiring website. You can also join our Mastermind group to learn more about managing your office and making it the best it could possibly be.