Hi, it's Tina from Top Practices Practice Management.
You know, often doctors or office managers will tell me how do I get things off my plate. I just seem to always have too much to do and I need help. Well, now might be a really good time to be thinking about this. Especially if your practice is a little bit slower than normal.
What you need to do is make a list. What are the things that you could actually have someone else do? If you're the doctor, what can staff members do that don't take a DPM's license to do. And draft your list up.
Afterwards, draw up protocols on how to do those tasks step-by-step. Then talk to your staff members. Let them know the list of tasks that you have, that you would like someone else to be able to do. Or maybe train several people so you have backup. And you need to make sure that they do want to do it. They like to take on extra tasks and that they're not overwhelmed.
Then train them and check up on it and then train again. Make sure that they know how to do the task according to your expectations and satisfaction.
And then most importantly, you need to have a monitoring system, a way that they check-in, or you can check in to make sure the task is continually being done.
Now, if you're part of the Virtual Practice Management Institute, you already have my course How to Run Your Practice Simply, Smartly, and Successfully. This is described in detail in that course. And the complete handout and the videos in there describe how to do this and also how to set up a monitoring system so that you can make sure that these tasks that you are training other people to do are getting done, and that you know they're getting done.
If you have any questions, you can just email me at [email protected]. Bye-bye now.
