A 6-week workshop that will meet on Thursdays at 7:00 PM EST. The course will begin on May 13, 2021.

Ever feel like no one could do your job including you?

Do you wish that when you woke up each workday morning that you actually looked forward to going to the office? Would you like to see those you work with excited and passionate about their work?  If you could make this happen in the role you have now, what would that mean to you?

Learning “How to Manage and Lead with Grit and Grace” will get you there. The passion and joy can and will return for you as you learn the skills you need to develop the confidence and the communication and coaching skills that will enable you to grow yourself and your team. Even if no one else is on board at first.

 

How to Manage and Lead with Grit and Grace is a six-week, transformative coaching course that teaches you how to lead your staff with “Grit and Grace.”  Far too often we are put in a leadership/management position without the training, experience, or skills to be successful. Most often what happens is either the management employee leaves or they are fired after failing to live up to the expectations of the position. Neither are good or fair since they weren’t properly prepared for the position to begin with.  This isn’t really anyone's fault because everyone is trying to do their best. There is, however, a much better way.

Does this sound familiar?

Practice managers often struggle with their employees because they are either too tough on them because they need to keep them doing their job, or they don’t manage them much at all because they don’t want to seem too “bossy.” Finding that professional balance is hard and often we just go through a parade of employees who don’t hit the mark. Could we manage ourselves so well that we naturally solve these problems and build an A-Team that works together like a well-oiled machine? 

We believe the answer is absolutely YES!

Not solving this problem simply turns into a never-ending battle between employees and managers leaving everyone just frustrated and tired. Who wants to wake up to that each day?

Tina Del BuonoHere is what we mean by leading with Grit and Grace:

Grit: “It is the ability to persist in something you feel passionate about and will persevere when you face obstacles. This kind of passion is not about intense emotions or infatuation. It’s about having direction and commitment. When you have this kind of passion, you can stay committed to a task that may be difficult or boring.  Grit is also about perseverance. To persevere means to stick with it; to continue working hard even after experiencing difficulty or failure.”  

Grace is showing others that you care, and you understand that everyone at work is a human and that mistakes are going to happen.  Certainly, grace in the workplace is many things – our good behavior, respect, honor, integrity, and reliability, doing something for someone with no expectation of return.  Grace starts with the little things you do for others, empowering those you work with.  Grace means taking steps early and often to help the team succeed.  Grace means building people up. 

 

Are you with us? Here is how it works.

How to Lead and Manage with Grit and Grace is a six-week program lead by Tina Del Buono.

  • Each week begins with one 90-minute live group coaching session delivered over Zoom
  • Each participant schedules two private 30-minute coaching sessions with Tina during the course
  • Everyone receives a copy of "Truths from the Trenches" by Tina Del Buono
  • Everyone receives a copy of  “Leaders Eat Last” by Simon Sinek
  •  Each session will be recorded and housed for review and make-up

 

Course Curriculum:

#1: The Journey to Self-Growth and Confidence.  Before we can lead others where they want to follow, we must learn what the critical skills are and then develop them in ourselves. We will look at some of the skills that great leaders possessed such as showing compassion in the workplace. This has proven to increase employee retention, decrease stress, and improve the health of those in the office. If we want employees to become engaged, we need to know how to be the leader that causes them to do this. The more we learn and practice, the more confident we will become, and people only want to follow confident, compassionate leaders.

#2: Finally Fixing Our Communication. Why do most problems and misunderstandings happen? It is through communication or supposed communication. “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” ~Tony Robbins

This is how our communication breaks down when we are speaking with others and thus, we have multiple issues that we do not think we should have.  In this module, we will learn important communication skills that will help us to have clear, concise communication with those that we work for and with. These skills will also help us to navigate conflict and misunderstandings before they escalate and cause fractured work relationships.

#3: Leaving the Office at the Office: How to Manage, Protect, and Use our Time Like the Pros Do. Before we can manage and lead our team efficiently, we need to be able to manage our own time. “One never knows where one’s time goes unless one really knows how they spend their time.”  This is my own quote and one that I have to review and use every day because time continually slips by and before we know it we have wasted valuable hours. We will be covering several ways to manage our time as there is not one method that works for everyone. When you understand “time management” and what it really is then you will be able to help your team learn and manage their time, so the practice runs more efficiently. If you don’t learn this skill, then it is very hard to hold others accountable for their time.

#4: The Surprising Truth About Teams. The people you work with have untapped talent. How can you get them to perform at their highest level? It is a known fact that compassion promotes performance, but what does this mean and how do we use it, so our team performs well? In this module, we will learn about the “relationship skills” that are necessary for employees to become engaged with their work and the practice and how to build honest relationships and have good rapport with our team. Employee happiness is serious business, and the retention of employees saves time, headaches, and money. How do we retain our employees? It begins at our first hello with them.

#5: Creating an Authentic Culture that Breeds Real Employee Job Satisfaction. I am sure you have been to a business where you could feel that the people who worked there were just there to do a job. They didn’t connect with you, nor did they even care to.  Developing an authentic work culture and environment is critical if you want to retain employees. Providing an environment for growth, learning, compassion, and care for those they serve is the key. This is where “walking the talk” means everything. As you develop a culture that care and value those that work there, they will grow in competence and confidence which will spill over into the care they give to the patients who the practice serves each day. There is no rushing this type of culture development, it is done one day at a time over time using the attributes learned in this coaching session.

#6: Grit and Grace. One definition of grit I thought summed it up well was, “It is the ability to persist in something you feel passionate about and will persevere when you face obstacles. This kind of passion is not about intense emotions or infatuation. It’s about having direction and commitment. When you have this kind of passion, you can stay committed to a task that may be difficult or boring. Grit is also about perseverance. To persevere means to stick with it; to continue working hard even after experiencing difficulty or failure.”  

Grace is showing others that you care, and you understand that everyone at work is a human and that mistakes are going to happen. Certainly, grace in the workplace is many things – our good behavior, respect, honor, integrity, and reliability, doing something for someone with no expectation of return. Grace starts with the little things you do for others, empowering those you work with. Grace means taking steps early and often to help the team succeed. Grace means building people up. 

 

Is it time for your practice to invest in its success through you? Are you ready to leave frustration behind, get home for dinner without work invading your family time? Is it time for Grit and Grace to blossom in your life?

Here is something we know: You already have Grit and Grace, you wouldn’t have read this far if you didn’t. Together we can use your natural gifts to significantly enhance your life and career (and mental health), the lives and careers of your employees, and your doctors.

 

Are you ready?  Then join us.

Cost: $695 for the 6-week course ($495 for Top Practices Members with Coupon Code LEAD21)