Hi, it's Tina. I'm here with your one-minute management tip.
Do you have problems in your office with things slipping through the cracks? Things such as maybe orthotic appointments for patients not getting called, and maybe certain lab orders not getting done on time—and you don't find out until it's too late?
Well, there's a simple way to prevent this. One is that everybody has a job task sheet—certain tasks that they are responsible for, either daily or weekly. Like making sure all the orthotics that came in, the patients got phone calls and appointments scheduled.
Then, on Thursday before the week is over, every staff member needs to look at their job task sheet to see what they've completed (hopefully everything) and what they're not going to get completed. They need to report that to you—either the doctor or the office manager.
Then on Friday, the sheet gets turned in and their job task should be completed. Or there's an explanation as to why something wasn't done—like maybe they were shorthanded and didn’t get to all of the recall appointments for the orthotics.
If you have any questions about this—if you're a VPMI member—there's a module all about job task sheets. You can email me at [email protected]. I'll let you know exactly where it's at.
Or if you have questions, all you have to do is email me and I will help you set up a job task sheet.
I hope to talk to you soon.
Take care.
Bye.
