Be great…great is contagious. Have you ever asked your team, “Are we great?” If so, what makes us great? If not, why not? Great or not so great, how can we improve?
These are excellent questions that need to continually be posed to our team on a regular basis so we can continue to improve on the service we deliver every day to our patients.
Each team player is different, but as long as we have the same common goal our differences can work together to accomplish great things.
Each player needs to be held accountable for keeping the standards of the practice/business as their top priority. If someone falls below, it needs to be dealt with sooner than later, or the effect on the rest of the team can be damaging.
It takes a lot of work to keep a work team healthy. Teams also need play time to keep healthy and happy, and allow for members to bond.
I once asked my team members to tell me what they felt were the benefits of the hard work it takes to keep our team healthy and happy, and this is what they said.
1. Improved functional flow of all members for the greater effectiveness in each person doing their part.
2. Being part of a team allows for celebrations and connections between team members.
3. Office morale and spirit are higher because we all desire the same outcome at the end of the day.
4. Being part of a team makes it easier to ask for help, so we are guaranteed to get the job done collectively.
5. Problems and issues are recognized and dealt with quicker because we have developed better communication with one another.
6. Nothing rests on just one person’s shoulders, and the load is lighter all the way around.
7. At the end of the day, everyone knows how each other feels, what they have encountered and had to deal with that day. We encourage each other and look forward to tomorrow.
As I am re-typing these points that my coworkers shared with me a few years back, I realize that I was extremely lucky and blessed to have had such dedicated players on my team, and how proud I was to have worked with them.
It does take a lot of time, energy, and effort to keep the team going, but the benefits certainly seem to tip the scale to outweigh them, wouldn't you agree?
If you would like to talk about how your team can learn to work better together, wanting to reach the same common goals each day supporting one another, just email me to set up a time that we can discuss it.
