Hi, it's Tina. And I'm here with your one-minute management tip. I was speaking with a doctor the other day who runs his practice by himself. He does not have an office manager. And he was wondering, "How does he go about being able to connect with the staff, being able to manage all the things that they do and for the practice, and see the patients as well?"
That is a lot to do. But as far as managing staff, well, connection is the key. That morning huddle or afternoon huddle can eliminate a lot of the issues that you're having in your practice or preventing them from happening because you're connecting with the people who do the tasks every single day. And then what about five minutes a week. Can you invest five minutes a week with each one of your staff members just to go over how are things going? Do they need any help? Is there something that you should know about that maybe you didn't know about? Is there a way that they think things can improve? Just having that simple five-minute conversation is a game-changer in a practice.
And as far as yearly reviews, you know what? If you've been connecting with your staff on a daily basis, those reviews aren't really going to be reviews, they're going to be a time where you're going to talk about how can we take the practice to the next level. And that's what you want to do with your staff.