Hi, it’s Tina. I’m here with your one-minute management tip.
Do you ever hear, or possibly say, “We don’t have enough people to handle all the job tasks in the practice,” and wonder, do you?
Well, you’ll never know unless you know how much work actually goes through each position in the practice.
How many phone calls come into the office each day?
How many authorizations are actually required for those patients who are coming in?
How many surgeries need to be scheduled?
Are patients being seen on time?
If you don’t know how much work is being done and being able to measure it with time and also how many, then it’s really hard to be able to say, yes, we need more help or no, we don’t.
If you want any more information on this, if you are part of the Virtual Practice Management Institute, we have a whole module on time flow. And that’s one of the things that I really felt that helped me escalate our practice and knowing how much work was actually going through each desk, and how were people doing at keeping up at work or not being able to keep up with their work.
If you have any questions regarding this topic, all you have to do is email me at Tina@TopPractices.com and I’d be happy to jump on a Zoom to discuss it with you.
Take care. Bye.
