I want to talk to you about "wow" customer service.
The fastest way to grow your practice is by taking care of your patients. Learn to treat them better than anyone else. When you provide exceptional service, what I called the "wow", you will have people talking about you. Do what other doctors don't do. Communicate with them better than anyone else. Deliver your service faster than anyone else, and learn to anticipate your patient's needs and make their experience in your office exceptional, and you will be the talk of your town.
In the era of the internet and social media, "wow" customer service is more important than ever. The office with the most and best reviews will always win. Here's one thing you can do immediately to route your patients. Call all of your new patients the very next day to see how they are doing. That is definitely a wow.
Learn more by ordering my free book, Running a Successful Practice Should Be a Dream, Not a Nightmare, by clicking the link below.
