Hi, it's Tina. And I'm here with your one-minute management tip.
You know, Eleanor Roosevelt said, "Learn from the mistakes of others because you can't live long enough to make them all yourself." That's so true. But so often we don't like to say when we've made a mistake. But I've learned over the years of managing our practice, that it's important that we do reveal mistakes because that's what they are. They're mistakes. That when we do something either wrong, that we didn't intend or something happens and it becomes a big mistake. But if we share them with one another and in a group was what I usually do saying, "Okay, you know what this happened yesterday, this patient came in and this situation came up. And so, and so happened to say this, which she thought was correct, but it wasn't correct. The patient got very upset. This is what happened. So. How could we ensure that that doesn't happen again?"
We use mistakes as learning tools in our practice because we all make them. And the person who made the mistake knows that they would like it shared too because they don't want their coworkers making those mistakes. So remember this, share the mistakes that happen in your practice because it's going to prevent them from happening again by others. Those are pretty wise words that Eleanor Roosevelt said so take them to heart, and then take your mistakes and make them known.
If you have any questions, you can just email me at [email protected] or Dr. Peter Wishnie at [email protected] And if you'd like any information regarding our Virtual Practice Management Institute, where we talk about these types of problems, all of the time. Just ask us, we'd be happy to send you information. You take care now and stay safe. Bye-bye.