Hi, it's Tina and I'm here with your One Minute Management Tip.
You know, there's nothing more frustrating to staff members than not having a good availability of the resources that they need in order to do their jobs in the practice. For example, there's only one printer and people have to keep getting up and going to that printer or fax machine and they have to walk across the office and maybe into another office to be able to fax something several times of day. Or even sharing computers.
I know when our practice, for a while we had one computer for two back office medical assistants to use besides the ones that were in the treatment room. but when they would come out, they would need to put labs and prescriptions into the patient's chart and they would have to wait for one another and that really bothered them. It was wasting their time. They couldn't be efficient. So we did get that second computer.
If you want to make your office run more efficiently and also make the people who work in your practice a lot happier, make sure that you have the resources that they need to be able to do their job every single day.
Have a great day. Bye.