Hi everyone. And here's another One Minute Practice Management Tip.
This is Dr. Wishnie and today I want to talk about will you be prepared when this whole thing is over? When you are running at full force? Well, here are two things you need to do right now to make sure you are.
The first thing is inventory. You might be running on a low inventory and that's fine. You're worried about your budget. And I get it. But as we are getting closer and closer to getting our practice back at full force, you need to make sure you have the products that you need to deliver to your patients. If you do not, then the worse thing that can happen is that a patient comes in, doesn't get what they need, you have a lost opportunity. Not only do you really need to make that money back, if you don't have that inventory, then you keep on losing money and you won't be able to thrive and won't be able to get back to what's your normal is.
The other thing is if your staff, if your staff cannot actually collect money upfront, has never been trained to collect money upfront, or you really didn't teach him to collect all the deductibles and copays upfront. Then guess what? Another loss of an opportunity. Right now you see patients, you're using supplies, you have staff that you have to pay and you still didn't collect the money. And that lost opportunity can set you back to the point where I don't even know how you're going to be able to stay in business.
So, now is the time to train your staff to do those things and to be prepared to have everything you need for when the time is right. You can just like that, have patients come in like nothing ever happened. Take care of them, run a really smooth practice.
If you have any questions or concerns, just give me a holler at [email protected] go onto the VPMI Facebook group and ask any questions you may have at [email protected] will also be available. So please use your resources until then, stay focused, my friends. And this is two minutes, but this really deserves the full two minutes.