Yes. Okay. Well, I'm glad you called the office. I'm glad we can get you in right away. I look forward to seeing you today at 4:30. All right, bye-bye.

Hi, it's Tina from Top Practices Practice Management. Boy, I was glad we were able to get that patient in right away. It sounds like they may have an infection in their toe.

Does your staff know how to triage calls properly? And how to get patients who need to be seen into the office right away? Well, sometimes that training just doesn't happen. And sometimes our schedules just look really full and we think that we can't get patients in when we really need to.

Well, Top Practices is offering a new frontline coaching course on Facebook. It'll be a private Facebook group. It'll be three, different sessions.

  • August 13th
  • August 20th 
  • August 27th 

Along with the live coaching, we are going to be having PowerPoints that you can download and also a handout. Not only are we going to talk about triage, but how to handle difficult patients. How to listen to how your office sounds and also how to increase your bottom line by having your frontline understand about the products and services that you offer.

I would love to have you come and join us. It's all for $97. All you have to do is click the link below to register, and I look forward to seeing you. Then if you have any questions, you can email me at [email protected]. Bye-bye.

Purchase Frontline Phone Coaching Course