Being in the position of the office manager it is a good practice to take time for reflection at the end of each day to see how well you manage your team. There is always room for improvement, if you do not think so ask your ask your team members, you would probably be surprised at their response, especially if you have open communication with them.
By reflecting on your management skills on a daily basis, preferably at the end of the day, it will allow you to see clearer what you did that was good and how you may have done some things differently. Write down any problems that came up. Write down what your thoughts are on how they were handled and possibly what could have been done to prevent them. When you write things down it helps you to really think situations through and to gain new perspective on what to do if there is a next time.
Share helpful things you have learned through this process of daily evaluation with your staff. Think of it this way - you are a coach and your staff is your team and at the end of each game you have a post-game review to see what you did that didn't go well and how you might have handled certain plays differently. This way you can learn together.
Being in management is an ongoing learning lesson every day, and no two days are the same when you are working with people. Managers need to be on their toes and keep their management skills sharpened, constantly learning from the good (and not so good) situations that come up.
Successful managers are always learning and adding to their management skills. Self-growth is important to them. Take some time for reflection today when the workday is done. Maybe on your drive home think about what went well today and what didn't and what you might have done differently to make a difference. Write it down and then share it with your staff, they will appreciate your efforts and your willingness to learn and grow together as a team. If you have any questions feel free to email me at [email protected].