Michele has been a core member of the Top Practices team since 2014, where she plays a central role in keeping our marketing and operational systems running smoothly behind the scenes.
Michele manages the infrastructure that supports the Virtual Practice Management Institute and Marketing Mastermind programs. She also produces and edits the “Prosperity & Something Greater” podcast, overseeing everything from guest coordination and recording to post-production and publishing.
Professional Experience
Michele earned her degree in Sociology from Old Dominion University and has been working in content, research, and systems support roles since 2007, when she began her career as a Documentation Specialist for the Florida Medicaid Management Information System (FMMIS). In this role, she collaborated with development teams to produce technical documentation, analyzed enterprise artifacts for compliance, and supported quality assurance efforts by identifying and resolving documentation gaps. Her work required both precision and the ability to manage complex, multi-stakeholder deliverables within a critical healthcare infrastructure.
From there, she moved into Search Engine Analyst roles, evaluating search result quality and providing structured feedback that directly shaped algorithm improvements. As a Research Specialist, she contributed to building comprehensive datasets on influential individuals and organizations, supporting a platform designed to deliver actionable intelligence for strategic business development.
Across each role, a consistent thread emerges: Michele excels at taking complex systems and making them manageable, repeatable, and clear.
More About Michele
Originally from Virginia and now based in Florida, Michele balances her passion for organized, purposeful work with family life alongside her husband and daughter.