Yes. Yes. I'm so sorry that you were upset when you called. I'm glad I was able to explain what that balance was for. If you ever have any questions regarding balances on your account, please call the office. My name is Tina, and I'll be happy to help you. Okay. Great. Bye-bye now.
Oh, hi, it's Tina from Top Practices Practice Management. I always hate when patients call the office and they're upset. That's the last thing that we want. Well, Top Practices is now offering a new frontline phone course, for your entire staff.
And it's going to be held in a private Facebook group online, August 13th, 20th, and 27th.
All for the price of $97.
Where we, Dr. Peter Wishnie and myself, will be going over:
- How to handle difficult patients.
- How to triage
- How to increase your bottom line by having your frontline understand the products and services that you have to offer and inviting your patients to schedule an appointment to discuss it with you.
If you have any questions, click the link below. You can go ahead and register, or you can email me at [email protected]. I look forward to coaching you and our new course. Talk to you soon. Bye-bye.