One Simple Way to Empower Your Staff

Welcome to another one minute practice management tip. Hi, I’m Dr. Peter Wishnie and today, let’s discuss a real easy way to make your staff feel empowered. It is just a simple one word, and that is “compliment”. Docs, how many times do you see what is wrong with your practice? There’s an old adage, that “you get what you look for.” Today, my friends, go out and see what your staff is doing right, and then compliment them in front of everyone. For example, “Great job Michelle on handling that difficult patient!” Always explain what they are doing right. It is that simple. Now, go out and do it and stay focused my friends.