What is the purpose of your phone? Only one thing and that is to make an appointment – that is it, nothing else.
Do you really know if your staff is making an appointment every time a prospective patient calls?
The Ten $Million Dollar Phone Scenarios will teach your staff how to answer the most difficult questions patients ask and will also help them overcome the tough objections.
How much does it cost to…?
How much is an office visit?
How much does it cost to remove an ingrown toenail?
Plus, you will learn how to get a patient to make an appointment and pay for their visit, even if you do not take their insurance. In addition, you will learn how to reschedule patients when they call to cancel their appointments.
These phone scenarios have been tested over and over, and If you and your staff follow these scripts, I guarantee your schedule will be filled in no time.