"Today we’re going to go over the number one thing you can do right now to bring money into your office. Do you have a biller or a collector? At Family Foot & Ankle Specialists, we have a collector. We track, and that’s what you should do - track, the number of phone calls our staff will make every week to patients who owe money, and to insurance companies as well.
You will see there’s a correlation between the number of calls you make and the amount of money you bring in. A lot of us will just send bills out every thirty days, every sixty days and then wonder why our account receivables are so high. Stop doing that right now. go through the AR and make about 20 phone calls a day and you’ll see your money go up by the end of the year and you’ll have a nice Christmas gift. Stay focused my friends - thank you."